General Terms and Conditions

General Terms & Conditions

1. Introduction

These Terms & Conditions govern the sale and use of products purchased from [Your Company Name]. By placing an order, you agree to be bound by these Terms.

2. Orders & Payments

  • All orders are subject to availability and acceptance.

  • Prices are listed in [currency] and include applicable taxes, unless otherwise stated.

  • Payment must be received in full before your order is shipped.

3. Shipping & Delivery

  • Estimated delivery times are provided for convenience only and are not guaranteed.

  • We are not responsible for delays caused by carriers or customs.

4. Returns & Refunds

  • You have the right to request a return within 60 days of receiving your order 

  • To qualify for a refund, the product must be unused, unopened, and in its original sealed packaging.

  • For health and hygiene reasons, skincare and cosmetic products cannot be returned once the seal has been broken or the jar has been opened.

  • Return shipping costs are the responsibility of the customer, unless the product was defective or shipped incorrectly.

5. Defective or Damaged Items

  • If you receive a defective or damaged item, please contact us within 7 days of delivery.

  • We will offer a replacement or refund after inspection.

6. Limitation of Liability

  • Our products are for external use only.

  • We are not liable for individual allergic reactions, skin sensitivities, or misuse of the product.

  • Always read the ingredient list carefully before use.

7. Governing Law

  • These Terms & Conditions are governed by the laws of [Insert Jurisdiction, e.g., The Netherlands / State of California].

  • Any disputes shall be resolved exclusively by the competent courts in [Jurisdiction].

8. Contact Information

For any questions regarding these Terms, returns, or product information, please contact us at:
DermaMD+
DermaMD2710@gmail.com